A dedicated guide within the Dugong network. The existing online catalogue is at shop.dugongscrapers.com.
01 / IDENTIFY YOUR REQUEST
Identify the files you want to rent.
Similar-looking machines can require different files. Start with the model, then identify the assembly, part and revision where you can. A photograph helps explain the location of a component; it does not establish its dimensions or compatibility.
A
Renting build files
Say whether you need a complete build package or only a particular assembly. Ask which drawings and digital files are included, what formats are available and which revision applies.
Before fabrication, confirm that your fabricator can open the supplied format and that any material, dimension and assembly information needed for the job is included.
B
Identifying a part file
Include the model, part number if known, assembly location and an existing drawing reference. If you do not know the name, describe where the component fits.
This guide concerns file rental only. Identify the digital part file you need; physical replacement items are not offered here.
C
Checking rental documentation
Read the description alongside the shop agreements and supplied documentation. Confirm the applicable model, files and rental arrangement before proceeding.
If a catalogue item is missing or unclear, send an enquiry. Its absence does not confirm that it is available, discontinued or included in another package.
FILE RENTAL ONLY
Read the shop documentation.
Dugong scraper files are available for rental only. The files are not offered for outright sale or ownership.
Rental, licensing and policy information is set out in the documentation supplied through shop.dugongscrapers.com. Read the drawing licence agreement, rental agreement, and replacement-and-returns policy before arranging file access. This information page does not replace those documents.
Choose the details you know. The planner creates a file rental enquiry in your email application, addressed to Dugong Scrapers.
Details stay in this page until you open the email draft. Nothing is submitted or sent automatically. You can add photographs as attachments in your email application.
03 / BEFORE COMMITTING TO A BUILD
Keep the file and the job in step.
01
Check the revision together
A part file, drawing and assembly reference should belong to the agreed package. Ask about any mismatch before cutting material; do not resolve it by scaling a picture.
02
Read the rental agreements
Files are available for rental only. Refer to the documentation supplied in the shop for licensing and rental information, including the applicable conditions of use. Keep the relevant agreements with your rental records.
03
Retain a rental record
Keep the model, file list, revision, rental documentation and correspondence together. If a question comes up later, those references make it easier to identify the supplied information.